Shipping Policy

Thank you for shopping with us! We want to make your shopping experience as smooth and pleasant as possible. Below are the details regarding our shipping process:

Shipping Methods & Rates

We offer a variety of shipping options to ensure that your order reaches you in the most convenient and affordable way possible. The rates and estimated delivery times vary depending on your location and the shipping method you choose at checkout. Below is an overview of our standard shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days
  • Expedited Shipping: Estimated delivery within 2-3 business days
  • International Shipping: Delivery times vary based on the destination country

Shipping costs are calculated at checkout based on your order’s weight, size, and delivery location.

Processing Time

Orders are processed within 1-2 business days of receiving payment. Orders placed after 3 PM (local time) or on weekends and holidays will be processed the next business day.

Order Confirmation & Tracking

Once your order is placed, you will receive an email confirming your purchase. After your order has been shipped, you will receive another email with a tracking number, which you can use to monitor the status of your shipment.

Shipping Restrictions

  • We currently only ship to [list countries/regions you ship to]. If you are located outside of these regions, please contact us for more information.
  • PO Box Addresses: Please ensure that you provide a physical address when possible, as some carriers may not deliver to PO boxes.

Lost or Damaged Packages

We are not responsible for any lost or damaged packages once they are in the possession of the carrier. However, we are committed to working with you and the carrier to resolve any issues. If your order is lost or damaged in transit, please contact us immediately so we can assist you in filing a claim with the carrier.

Customs and Duties (For International Orders)

For international orders, you may be required to pay customs duties and taxes depending on your country’s regulations. These charges are the responsibility of the customer, and we recommend that you check with your local customs office for more details before placing your order.

Order Changes or Cancellations

Once your order has been processed and shipped, we are unable to make any changes. If you need to cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped.

Contact Us

If you have any questions regarding shipping or need assistance, please feel free to contact our customer service team at info@digitaltcrhub.com.

Thank you for choosing us, and we look forward to delivering your order soon!