Terms and Conditions

These Terms and Conditions apply to the purchase and sale of products on DigitalTCRHub. By purchasing products from our website, you agree to comply with these terms. Please read them carefully.


1. Product Information

  • Product Descriptions: We strive to provide accurate, detailed, and up-to-date descriptions of all products available for sale on DigitalTCRHub. However, we do not warrant that product descriptions, images, or other content on the website are error-free, complete, or current. If a product you receive does not meet your expectations, please refer to our Return Policy.
  • Pricing: All prices for products are listed in [Currency] and are subject to change without notice. While we make every effort to ensure that the prices listed on our site are accurate, we cannot guarantee that pricing errors will not occur. In the event of a pricing error, we will contact you to inform you of the discrepancy and offer the option to proceed with the corrected price or cancel your order.
  • Availability: Product availability is subject to change. If a product you order is out of stock or discontinued, we will notify you as soon as possible and offer alternatives or issue a full refund.

2. Ordering Process

  • Placing an Order: By placing an order through our website, you are making an offer to purchase the product(s) in your cart. All orders are subject to acceptance by DigitalTCRHub. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or if there are issues with payment.
  • Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging that we have received your order. This does not mean that your order has been accepted. Your order will only be accepted once it has been processed and shipped.
  • Payment: We accept various payment methods including [list payment methods, e.g., credit cards, PayPal, etc.]. By providing payment information, you represent that you have the legal right to use the payment method. All payments are processed securely.

3. Shipping and Delivery

  • Shipping: Products will be shipped according to the shipping method selected at checkout. Estimated delivery times are provided, but these are not guaranteed. DigitalTCRHub is not responsible for delays caused by the carrier or external factors such as customs delays or extreme weather.
  • Shipping Costs: Shipping fees are calculated based on the weight, size, and destination of your order. You will be able to view the total shipping cost at checkout before completing your purchase.
  • Tracking and Notifications: Once your order is shipped, you will receive a shipping confirmation email along with tracking information (if available). Please check the tracking details to monitor your delivery status.
  • International Shipping: For international orders, please note that additional customs duties, taxes, or fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.

4. Returns, Refunds, and Exchanges

  • Return Policy: If you are not completely satisfied with your purchase, you can return most products within [insert return window, e.g., 30 days] of receiving your order. To be eligible for a return, the product must be in unused, unopened, and resellable condition, and returned with its original packaging.
  • Non-returnable Products: Some items, including downloadable software, gift cards, and certain clearance or sale items, may not be eligible for returns. These items will be clearly marked on the product page.
  • Refunds: Once we receive and inspect your returned product, we will process your refund to the original payment method within [insert refund timeframe, e.g., 7-10 business days]. Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., damaged or incorrect items).
  • Exchanges: If you wish to exchange an item for a different product, please contact us within the return window. If the item is eligible for exchange, we will issue a replacement product once the returned item is received and inspected.

5. Warranty and Product Quality

  • Product Warranty: Many products sold on DigitalTCRHub come with a manufacturer’s warranty. The terms of these warranties vary depending on the manufacturer, and it is your responsibility to follow the warranty guidelines for repairs or replacements. For specific warranty information, please refer to the product details or contact us.
  • Defective Products: If you receive a defective or damaged product, please contact us immediately. We will guide you through the return or replacement process at no additional cost. Photos of the defect may be required to process your claim.

6. Product Usage and Restrictions

  • Authorized Use: Products purchased from DigitalTCRHub are for personal use only unless otherwise specified. Commercial use, resale, or redistribution of products is prohibited unless expressly permitted by DigitalTCRHub.
  • Compliance with Laws: You agree to use the products purchased from DigitalTCRHub in accordance with all applicable local, state, and national laws and regulations. We are not responsible for any legal violations resulting from misuse or unauthorized use of the products.


8. Modifications to Product Availability and Pricing

  • Changes to Product Information: We reserve the right to modify, discontinue, or update product listings, pricing, and availability at any time without notice. Any changes to product information will be reflected on the website immediately.
  • Backorders and Substitutions: If a product you ordered is out of stock or unavailable, we may contact you to offer an alternative product or issue a full refund. We are not liable for any loss or inconvenience caused by product unavailability.

9. Contact Us

If you have any questions or concerns regarding our product-related terms and conditions, please feel free to contact us:

DigitalTCRHub
Email: info@digitaltcrhub.com
Phone: 904-579-7542
Address: 3672 Massimo Circle
Stockton, CA 95212